Why your best salespeople quit (and it’s not about money)

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NOTES FROM NORTHWOOD  Hey there… Last week, a CEO called me frustrated. His top performer just gave notice. “I don’t get it, Adam. We pay him well. He’s got great territory. He was killing it.” Then he told me the real story. This rep had been asking for coaching. Wanted help on bigger deals. Kept…

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How Top Sales Teams Train Like Champions

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NOTES FROM NORTHWOOD It’s July, and college football teams across the SEC are deep in summer workouts. No games. No crowds. No glory. Just the grinding work that determines who wins championships in the fall. I was thinking about this while reviewing a client’s sales pipeline last week. Their team looked busy. Lots of meetings.…

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Why Your Sales Team Is Stuck (The Hidden Cost of Goal-Less Reps)

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NOTES FROM NORTHWOOD I gave a sales team a simple assignment last week: have your managers do goal setting sessions with their people. Help them get clear on what they want to achieve personally and professionally. One of the managers came back to me and said something that should terrify every CEO: “Adam, most of…

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Overcomplicated Sales Processes Are Killing Your Pipeline

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NOTES FROM NORTHWOOD You know that scene in Armageddon where Bruce Willis is looking at NASA’s version of his drill? He’s just grabbing parts and throwing them aside like “what is this… we don’t need this… what is this?” That’s your sales process. I’ve worked with over 150 sales organizations, and here’s what I see…

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Want to Double Sales Performance? Stop Hiring and Start Coaching

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NOTES FROM NORTHWOOD You know the difference between teams that win championships and teams that stay mediocre? It’s not the salary cap. Every NFL team has the same amount to spend on players. The difference is where they spend their money. Mediocre teams blow their budget on big-name free agents and hope talent alone will…

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Why Your Closing Problem Is Actually a Discovery Problem

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NOTES FROM NORTHWOOD You know what I love about Texas pitmasters? Everyone thinks their secret is in some magical sauce recipe passed down through generations. But watch a real pitmaster work. They’ll spend 14 hours smoking a brisket, and maybe 30 seconds applying sauce at the end. The real work happens before anything hits the…

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Why Sales Teams Fail Without a Committed Process

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NOTES FROM NORTHWOOD When Josh Heupel arrived at Tennessee in 2021, he inherited a program that had been struggling for over a decade. Players, fans, and even some coaches were skeptical of yet another “system” change. After all, they’d seen multiple coaches come and go, each promising their approach would be different. But Heupel did…

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Why Most PE Platform Companies Fail to Capture Synergies

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NOTES FROM NORTHWOOD  There’s a scene in Narcos: Mexico where Félix Gallardo gathers all the independent drug lords in a room. His pitch is compelling: “We’re stronger together than apart. One federation. Shared resources. Coordinated territories. Everyone makes more money.” The logic was sound. Each group had their own strengths, their own connections, their own…

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