B2B Sales
How to Build a Sales Development System That Lasts
NOTES FROM NORTHWOOD Living in Texas, it’s painful when everyone talks about UT and it’s not Knoxville. But as a long suffering Vols fan, I’ve watched the same cycle for 15 years: Butch Jones, Derek Dooley, Lane Kiffin, Jeremy Pruitt… hire a coach, expect immediate results, get frustrated when it doesn’t happen, fire the coach,…
Read MoreWhy Training Your Sales Team Won’t Work Without Coaching Your Managers
NOTES FROM NORTHWOOD Last fall, Lane Kiffin’s Ole Miss Rebels handed Georgia their first regular season loss in 42 games. The morning after the win, Kiffin did something that caught my attention. He praised his coaching staff. Not himself. Not his game plan. Not even his star quarterback. His coaches. The same man who once…
Read MoreOn The Morality of Profit
On The Morality of Profit Years ago, I worked with a boutique ticket brokerage. They provided a concierge service for high-end clientele, and they marked up the inventory to do so. Every now and then, one of the customers would ask about their fees. The reps never knew how to handle it, other than to…
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