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On The Morality of Profit

On The Morality of Profit Years ago, I worked with a boutique ticket brokerage. They provided a concierge service for high-end clientele, and they marked up the inventory to do so. Every now and then, one of the customers would ask about their fees. The reps never knew how to handle it, other than to…

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Ranchers, Porter’s Five Forces, and Choosing Customers

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A 4 hour drive provides some perspective on small business and the choices we make.

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